Customer Service

Customer Service

Let us know what's on your mind!

Click here for our most frequently asked questions and answers! If you don't find the answer you're looking for or if you need anything else at all, just fill out our online form and let us know what's on your mind!

Already tried our FAQ section? Contact us.

Email or call us with your comments, questions, or suggestions! Or use our handy online form to submit your comments, questions, or suggestions! Click here to feel out the form.

Customer Service Hours
Monday-Friday 8 AM-6 PM ET
Saturday 8 AM-5 PM ET
Contact Us By Phone:
(800) 845-1124

We're here to help you! Would you like assistance with your first order? Are you lost in our Web site? How about a quick question? Prefer to call your order in? Our friendly Customer Service representatives will be happy to assist you! Our Internet bonuses are only for orders placed through our Web site and we may not be able to redeem them for your telephone order.

Fax us your comments or questions:
You may also fax us 24 hours a day with questions or comments, you can even place your order! Fax the order form straight out of your catalog and we should have all the info we'll need. Send your correspondence and orders to:
(800) 817-1124.

Our Internet bonuses are only for orders placed through our Web site and we may not be able to redeem them for your telephone order.

Write to us anytime:
Wayside Gardens
1 Garden Lane
Hodges, SC 29695-0001

E-mail us 24 hours a day:
info@waysidegardens.com

Our e-mail service representatives are ready to assist you. Please enter a subject line for your e-mail so that we may ensure an accurate and prompt response by directing your correspondence to the proper department. If your e-mail is regarding an order you have placed, be sure to include your order number and complete billing address so that we can locate your order quickly! Please do not e-mail us your order.

If you have specific questions about plants and gardening, feel free to e-mail our skilled staff of horticulturists directly at
gardener@waysidecs.com

Please allow us a little more time to research gardening questions and we will get your answer as quickly as we can. Our friendly representatives are ready to assist you!

Billing:
Bill at the time of shipment