Customer Service

Let us know what's on your mind!Customer Service

Click here for our most frequently asked questions and answers! If you don't find the answer you're looking for or still have questions, just fill out our online form and let us know what's on your mind!

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Contact us.

Email us with your comments, questions, or suggestions using our handy online form! Click here to fill it out now.



For Customer Service Contact Us:

Email us any time info@waysidegardens.com

Customer Service hours are Mon-Fri 8am - 5pm ET



We're here to help! Need assistance with your first order? Have a question about the website? Our friendly Customer Service representatives will be happy to assist you!

Internet offers are only for orders placed through our webite and we may not be able to redeem them over the phone.

Fax us your comments or questions:
You may also fax us 24 hours a day with questions or comments, you can even place your order! Fax the order form straight out of your catalog and we should have all the info we'll need. Send your correspondence and orders to:
1-800-817-1124.

Our mailing address:
Wayside Gardens
1 Garden Lane
Hodges, SC 29695-0001

Email us 24 hours a day:
info@waysidegardens.com

Our email service representatives are ready to assist you. Please enter a subject line for your email so that we may ensure an accurate and prompt response by directing your correspondence to the proper department. If your email is regarding an order you have placed, be sure to include your order number and complete billing address so that we can locate your order quickly! Please do not email us your order.

If you have specific questions about plants and gardening, feel free to email info@waysdiegardens.com and we'll route your question to our skilled staff of horticulturists for a prompt reply.

Please allow us a little more time to research gardening questions and we will get your answer as quickly as we can. Our friendly representatives are ready to assist you!

Billing:
Bill at the time of shipment